Discovering that your sewer is backed up can be a daunting and unpleasant experience. It's a situation that requires immediate attention, not only due to the potential damage it can cause to your property but also because of the health hazards associated with sewage backup. The next logical step is figuring out who to call to resolve the issue swiftly and efficiently. In this blog post, we will explore the right professionals to contact when faced with a backed-up sewer and what to look for in a service provider.

Licensed Plumber 

The first professional you should consider contacting is a licensed plumber. Plumbers specialize in diagnosing and repairing issues related to plumbing and sewer lines. With their expertise, they can locate the source of the problem, whether it's a clog, tree root invasion, or collapsed sewer line. It's crucial to ensure that the plumber you hire is experienced in handling a backed-up sewer. This will not only help resolve the issue more efficiently but can also prevent future occurrences.

Cleanup Company 

Another option is to contact a sewage cleanup and restoration company after you call a local plumber. These companies are equipped to handle the messy aftermath of a sewer backup. They not only clear the blockage but also clean and disinfect the affected areas to prevent health risks. According to Jobber, 89% of customers are more likely to request another service after a good customer service experience. This statistic highlights the importance of choosing a company with a strong reputation for customer satisfaction, as it ensures a better experience and quality work during such stressful times.

Utility Company 

In addition to contacting a local plumber, it might also be necessary to reach out to your utility company, especially if the sewer backup is extensive or has affected multiple properties in your area. In some cases, the problem could be associated with the municipal sewer line and not just your private property. If this is the case, the utility company may address the issue at no cost to you. They can provide valuable information on whether the backup is isolated to your property or part of a larger issue affecting the community. 



Having a plan for a backed-up sewer can significantly ease the stress and potential damage associated with such an event. Whether you choose to call a plumber, a sewage cleanup service, or your utility company, ensuring that you're dealing with trusted professionals is paramount. Remember, fast action and choosing the right service provider can mean the difference between a minor inconvenience and a costly disaster. If you're facing a sewer backup, don't wait — call Five Star Plumbing for fast, reliable, and professional service! Our expert plumbers are here to resolve the issue swiftly and efficiently, ensuring your home stays safe and clean.